I am not good with computers at all. Is that going to be a problem?
No, and you are not the first person to ask. You do not need to learn any software, log into anything, or manage a password. If you can answer a text message or a phone call, you can work with us. When something needs your approval it arrives as a normal message and you reply however you like. Plenty of our clients have never once opened the tools their business runs on.
What if I do not want to be on social media at all?
Then take Tier One. It has the website, the company email, the logo and brand package, the Google listing and the phone system, and it never touches social media. It is a completely legitimate place to stop. Tier One with a good Google listing outperforms a lot of businesses posting five times a week.
Do I have to be in the posts or the pictures?
Not at all. Some owners love being the face of the business, some would rather not be photographed ever again, and both work. We can build everything around your work, your products, your finished jobs and your customers' results without you appearing once.
What is an SMS campaign, in plain English?
It means sending a short text message to customers who have already agreed to hear from you. Something like "we have two openings this Friday" or "spring cleanups start next week." That is it. It works because people read their texts and mostly ignore their email. It is included in Tier Three, you approve every message before it goes out, and we handle the consent and opt-out rules so it is done legally.
Do you only work locally?
No. We work with businesses anywhere in the United States. In-person meetings are available around Prescott, Arizona and Sheffield Lake, Ohio. Everywhere else is by phone, text and email, which is how most of it would happen regardless.
Is the ad money included in Tier Three?
No, and be suspicious of anyone who says it is. We build and run the ads, but the ad budget goes on your own card in your own account, so you own the account and the history. We do not mark it up and we do not take a percentage of it. You set the amount and you can stop it any day.
What else costs money on top of the monthly?
The subscriptions the system sits on: your domain name, website hosting, the Google Workspace email accounts, the phone line, and the software. Those are paid in your name to those companies, and for a small business it usually totals somewhere around $30 to $80 a month. We tell you the exact numbers before you agree to anything. We do not add a markup to them.
Who owns the website and the accounts?
You do. The domain, the website, the Google listing, the social accounts, the email, the ad accounts — all in your name, on your logins. If we ever part ways you keep every bit of it. We will not hold your business hostage.
Am I locked into a contract?
No. Setup is a one-time fee. The monthly is month to month with 30 days' notice. If it is not working for you we would rather you leave than resent paying us.
Will these prices go up?
For new clients, yes, eventually. Whatever rate you start at is your rate for the first full year regardless of what we charge anyone after you.
Can you help me set up my LLC?
We are not attorneys and we cannot give legal advice or file formation paperwork for you. What we can do is point you at your state's official filing site, explain the general steps in plain English, and get the business side ready — name check, domain, email, phone, Google listing, invoicing and profiles. For entity choice, liability or taxes, talk to an attorney or a CPA.
How do we start?
Fill out the form about your business, or just call or text (928) 470-2213 and talk to a person. Either way the next step is a 20-minute phone call.